you where Right the file does no affect the app, but this happend when some one made some changes to the bottle.py file ... and the app did not start...

   Use the form linked on [this help page](https: help.pythonanywhere.com pages RequestingAllowlistAdditions ).

   Could you try copying the link and pasting it into an incognito tab where you don’t have any other active PythonAnywhere sessions?

   What kind of slowness do you experience?

   Use the form linked on [this help page](https: help.pythonanywhere.com pages RequestingAllowlistAdditions ).

   Hello, please you help me add mNotify to python anywhere whitelist for me

   Please whitelist integrate.api.nvidia.com for my free account I’m using NVIDIA NIM API for a college project. Thanks

   Im trying to complete my account creation. Id get the confirmation email and click on the link given. but it just redirects me to the login page and...

   Am I the only one experiencing excruciating slowness for hours and hours? I can understand it being slow for 10 minutes, 20 minutes, or an hour, but...

   We already refunded all payments. And you still need to have a working subscription to use a paid account, we can’t set it up for you.

   Please use the form form this help page: [https: help.pythonanywhere.com pages RequestingAllowlistAdditions ](https: help.pythonanywhere.com pages...

   Please use the form form this help page: [https: help.pythonanywhere.com pages RequestingAllowlistAdditions ](https: help.pythonanywhere.com pages...

   We already replied to you via email, it should be working now.

   Why do you think this directory is needed for your web app to run at all? What do you see in your web app error log?

   Can you refund only 2 of me three payment?? And use one of the payment to actually pay the developer plan????

   Hi, I’m on a free account (username: ArunrajKL) and building a WhatsApp bot using the Meta Cloud API. My app needs to make outbound HTTPS requests...

   Hi, I’m running a data pipeline on a free PythonAnywhere account and need access to api.adzuna.com to fetch job postings. Could you please whitelist...

   Hi PythonAnywhere team, This is an urgent production issue for us. Our managed PostgreSQL database ran out of storage earlier today. We upgraded the...

   It will be re-created the next time a program that uses the entrypoints library is run) witch program do i run to recreat it ????

   If your bot is run via a web app, then it could still be worker exhaustion without going over the cpu limit

   it’s running a telegram bot and it uses less cpu than the limit for it can you enlighten me more about it so I can fix this

  

   Hello Here an update, if it can help someone in the future. My case is most likely an isolated case. In the morning, somehow, and Alias was setup on...

   That sounds like your web app may just be getting more traffic than the 1 worker for free accounts can handle

   It looks like the DNS for your domain is no longer pointing at PythonAnywhere.

   Hello there, my website need both a A and CNAME record in order to work (so people can type the site without the www. My certificate SSL is also made...

   For free users too much service unavailable nowdays it was not like this before does anyomne have some informtion?

   It will be re-created the next time a program that uses the entrypoints library is run

   See [https: help.pythonanywhere.com pages RequestingAllowlistAdditions ](https: help.pythonanywhere.com pages RequestingAllowlistAdditions )

   Hello, could you please whitelist the API domain for our SMS provider? The domain is api.poctgoyercini.com and we need to make POST requests to it....

   im runing the code in pythonanywhere server i deleted by accident the directory that goes in home rogmasc .cache python-entrypoints and i can not...

   We already replied to you via email. Please keep one channel of cummunication to reduce confusion.

   Please use the form on this help page: [https: help.pythonanywhere.com pages RequestingAllowlistAdditions ](https: help.pythonanywhere.com pages...

   I accidentally ran a DELETE statement on my MySQL database and removed about 1007 rows from the repairs table. The command was: DELETE FROM repairs...

   It looks like the web app you mentioned is not hosted on PythonAnywhere. We can only help you with PythonAnywhere related issues.

   Hi PythonAnywhere team, I am building a podcast summarization bot for educational purposes. I need to access my Cloudflare R2 buckets to retrieve...

   I accidentally ran a DELETE statement on my MySQL database and removed about 1007 rows from the repairs table. The command was: DELETE FROM repairs...

   Good point, thanks I double-checked this and confirmed that the path referenced in the HTML matches the exact style.css file on the server. I also...

   Make sure that the file that you are changing is, in fact, the one that is being served on the URL that your page is requesting.

   Hi everyone, I’m running into a really frustrating issue with my site [https: analisilogicaweb.it ][1] I’ve updated my style.css file with new styles...

   No, there is not a problem

   See [https: help.pythonanywhere.com pages RequestingAllowlistAdditions ](https: help.pythonanywhere.com pages RequestingAllowlistAdditions )

   Hello PythonAnywhere Support, Could you please add api.mnotify.com to the whitelist for my free account (username: LordsonMichaels)? I am building a...

   Is there any problem? I’m having issues over my bots

   It is on our roadmap, and we’re working towards it, but we don’t have an ETA.

   Follow the instructions here [https: help.pythonanywhere.com pages RequestingAllowlistAdditions ](https: help.pythonanywhere.com pages...

   Sorry it took so long I’ve restarted it.

   It’s 3 workers again as you upgraded on 2026-04-13 -- the upgrade would rest what Glenn set manually.

   Are you asking for the email used as your registration email or something else?

   From the error message it looks like there’s no such version, you can confirm on PyPI.