i have an always on python file telegram bot.py to manage telegram bot request, i did modify it but it always returns the response of the old version i clicked on the reload websitename.pythonanywhere.com and in edit file it shows the new version anyone has this problem before

   Unfortunately, the same issue for me as well. It has started to occur quite frequently in recent days. How long do you estimate it will take to resolve this permanently? Additionally, I would like to ask how you are planning to compensate for the inconvenience we have experienced.

   Please respond

   Please respond

   Staff help, any answer please ?

   Staff please reply

   Yes same here

   Hi, I am developing a project using the Syscom API. Could you please whitelist the domain developers.syscom.mx? Here is the API documentation: https: developers.syscom.mx docs. Thank you.

   Totally Down again, anybody the same ?

   To slow today, still same error 504 load balancer? Can I get a better service if I pay?

   Starting to describe the error I create an app, select Flask, select Python 3.13, and leave the link as it is and click continue and the app gets created, now I go reload the app and hit the app link and it shows the message Welcome to Flask and that tells me it is working properly. Now I try to...

   Please sort out ASAP

   Not fine

   Hey there, just wanted to bring this back up. The cache ttl to none issue isn’t massive. But its the biggest issue I have left I can really optimize for my light house score which is at 93. I can bypass the pythonanywhere set up to manually throw on a ttl with the whitenoise library and getting rid...

   It should be fine now.

   It takes a moment for log-line to reach the log file. It’s a distributed system.

   It seems again the same problem

   I’m working on my site and I use the error log to track mistakes. The error log doesn’t seem to be updating right away when I refresh the server, ... any suggestions?

   We use email address registered for the account.

   See [https: help.pythonanywhere.com pages DebuggingImportError ](https: help.pythonanywhere.com pages DebuggingImportError )

   Glad to hear that

   Hi there. Please, check the email again

   Hi there, is it possible you are following instructions generated by an LLM? Some of the user interface components you are referring to do not exist in PythonAnywhere. It sounds like you trying to add the naked domain definition to your existing webapp. If that is what you want tyou should follow...

   Nom du compte : LuSal Erreur : ModuleNotFoundError: No module named ’Crypto’ Fait confirmé : Le package est installé dans home LuSal .virtualenvs api-env lib python3.12 site-packages, mais le serveur ne le voit pas même avec le chemin forcé dans le WSGI.

   Thanks for replying. This issue is NOT related to my code. The problem is that I cannot access any domain management features on PythonAnywhere: 1. The Add domain button is missing in my Web tab. 2. The domain configuration section does not appear at all. 3. The legacy URL webapps returns 404. 4....

   pafk Yes now work thanks

   BharatBezawada could you check again?

   BridgeWorkGlobal could you check again?

   We replied to the registered email.

   Version 8 is the highest we currently support (and it will keep working). We have the upgrade in our roadmap, but there’s no ETA.

   What versions of MySQL are supported on PythonAnywhere, and how are installed versions upgraded? I can’t seem to find this information on the PA website. My app hosted on PA is currently running on MySQL 8.0.40, which I see is going EOL in April 2026.

   Still no response from support pythonanywhere.com :(

   Hello, Just Now i also have same problem , can you help fix this

   Thank you for clarifying. Some providers don’t allow always-on scripts to listen on a socket. However, if PythonAnywhere does allow it , could I implement the following architecture? ---------- - The Always-on task would run a minimalist Flask app acting as an internal REST microservice, bound only...

   Still issue is not resolved

   I still have a problem 504

   I’ve sent you an email from the registered email address. Could you please check?

   It seems the issue solved. Thank you.

   We replied via email, let’s keep one channel of communication to avoid confusion.

   That account has been locked due to payment issues. If you want to regain the access contact us from the registered email address to support pythonanywhere.com and we’ll tell you what are the options.

   We had an issue with one of our storage servers, that should be better now.

   Could you explain what do you mean by new legacy UI here? We haven’t introduced any changes recently on the Web page. If you’re referring to the changes you made to your code, you need to debug them.

   Please update it is still not sorted out

   Hi there, i’m not able to log into my account. I’ve sent you email as well, yet no resultative response so far. Could you please, help me asap? I’ve tried to reset my password, but no reset email gotten. Checked in spam folder as well My username: olxbsnskw

   All tables were accidentally dropped during testing. Database contained live production data: - Active paid tournament - User financial balances - 12 days of transaction history since last backup (log bin ON) but my user account doesn’t have SUPER privilege to access binlog directly. Database...

   yes, i have the same problem

   Please update it is still not sorted out

   Same here

   Same here

   Hello PythonAnywhere team, My account cannot access any of the domain management features in the new UI: The Add domain button is completely missing The domain management panel does not appear anywhere in my webapp configuration The legacy UI links such as webapps return 404 Not Found Even the help...