Hi there. Please, check the email again

   Hi there, is it possible you are following instructions generated by an LLM? Some of the user interface components you are referring to do not exist in PythonAnywhere. It sounds like you trying to add the naked domain definition to your existing webapp. If that is what you want tyou should follow...

   Thanks for replying. This issue is NOT related to my code. The problem is that I cannot access any domain management features on PythonAnywhere: 1. The Add domain button is missing in my Web tab. 2. The domain configuration section does not appear at all. 3. The legacy URL webapps returns 404. 4....

   pafk Yes now work thanks

   BharatBezawada could you check again?

   BridgeWorkGlobal could you check again?

   We replied to the registered email.

   Version 8 is the highest we currently support (and it will keep working). We have the upgrade in our roadmap, but there’s no ETA.

   What versions of MySQL are supported on PythonAnywhere, and how are installed versions upgraded? I can’t seem to find this information on the PA website. My app hosted on PA is currently running on MySQL 8.0.40, which I see is going EOL in April 2026.

   Still no response from support pythonanywhere.com :(

   Hello, Just Now i also have same problem , can you help fix this

   Thank you for clarifying. Some providers don’t allow always-on scripts to listen on a socket. However, if PythonAnywhere does allow it , could I implement the following architecture? ---------- - The Always-on task would run a minimalist Flask app acting as an internal REST microservice, bound only...

   Still issue is not resolved

   I still have a problem 504

   I’ve sent you an email from the registered email address. Could you please check?

   It seems the issue solved. Thank you.

   We replied via email, let’s keep one channel of communication to avoid confusion.

   That account has been locked due to payment issues. If you want to regain the access contact us from the registered email address to support pythonanywhere.com and we’ll tell you what are the options.

   We had an issue with one of our storage servers, that should be better now.

   Could you explain what do you mean by new legacy UI here? We haven’t introduced any changes recently on the Web page. If you’re referring to the changes you made to your code, you need to debug them.

   Please update it is still not sorted out

   Hi there, i’m not able to log into my account. I’ve sent you email as well, yet no resultative response so far. Could you please, help me asap? I’ve tried to reset my password, but no reset email gotten. Checked in spam folder as well My username: olxbsnskw

   All tables were accidentally dropped during testing. Database contained live production data: - Active paid tournament - User financial balances - 12 days of transaction history since last backup (log bin ON) but my user account doesn’t have SUPER privilege to access binlog directly. Database...

   yes, i have the same problem

   Please update it is still not sorted out

   Same here

   Same here

   Hello PythonAnywhere team, My account cannot access any of the domain management features in the new UI: The Add domain button is completely missing The domain management panel does not appear anywhere in my webapp configuration The legacy UI links such as webapps return 404 Not Found Even the help...

   Same here, what’s going on?

   My Page has stop working whats going on?

   Thanks for confirming that

   Thanks

   Please use the form linked on [this help page](https: help.pythonanywhere.com pages RequestingAllowlistAdditions ).

   Works

   I believe we already replied to you via email, so let’s keep one channel of communication to avoid confusion. Also, have a look at [this help page](https: help.pythonanywhere.com pages NakedDomains ) if you have similar issues.

   We’ve already replied to you via email, let’s keep one channel of communication to avoid confusion.

   It’s done

   Thank you very much for the quick help Once again, I’m convinced that you are an excellent hosting service. I really appreciate your support

   Hello Could you please add ’www.dnd5eapi.co’ to the allowlist? It’s a public API for D&D 5th Edition with official documentation here: https: www.dnd5eapi.co docs

   Hi, could you pls also restart my server? I’ve also crashed it by exceeding the db size and an upgrade did not resolve the problem.

   If you can reset it please delete and recreate my Postgres database. I don’t need any data restored.

   I just paid a subscription fee and restored a backup into my database. I didn’t think that the data will will the allowed storage. So right now my limit is reached and the instance is shut down and I can’t even open the console. How can I reset the database so that I have an access to console at...

   I have tried deleting and reconfiguring the manual way from the left side menu but no luck - always this

   and in the above xxxxx is the number for the webapp.

   Hello, My domain toolsfrompavis.com (please note - exactly this address) is correctly pointed with A records to 23.21.102.52 and 34.207.162.161. DNS has fully propagated. However, when adding it as a custom domain in the Web tab, PythonAnywhere keeps showing: CNAME: webapp-xxxxx.pythonanywhere.com...

   I’m trying to get the example script listed [here][1] up and running and am getting an error I’m hoping someone can help with. The script uses the Google Calendar API to export events to a JSON file. I’ve adjusted the configuration info at the top of the script appropriately (as far as I can tell)....

   Hi there, I can see your payment but I can not see your invoice for this transaction. That means the payment fell into an unexpected state and we do not have a list of the features you are paying for. I refunded your Stripe payment. Please try to subscribe again.

   Thank you very much for your help We haven’t run any git pull for several days, so this definitely wasn’t due to abuse. The issue affected multiple consoles, but it’s all working now. I really appreciate the explanation and support.

   Hi there Hold on. I’m investigating this right now.

   Thank you for verifying. :)