The Hacker plan no longer exists.

   Check your error and server logs for tracebacks that you can use to start debugging.

   I have free plan in pythonanywhere.com. My code is crashing (internal Server Error) ’session .... ’ part: auth.route(’ login’, methods [’POST’]) def login post(): email request.form.get(’email’) password request.form.get(’password’) # session[ email ] email print(email, password) # session[’logged...

   Hello, I want to upgrade my account to the Hacker plan, but I only see the Developer plan in my dashboard. Please enable paid plans for my account so I can purchase Hacker. Thank you.

   cnator -- yes, you still need to set up the subscription. You didn’t downgrade, the upgrade didn’t happen because of some glitch between our system and Stripe.

   Okay Sir, it means I will have to redo it when the money arrives. I don’t even understand how I downgraded

   Upgrades are instant -- if you paid and there was no upgrade that means there was a glitch in a payment system: - cnator that was the case for you -- we received a payment but the upgrade didn’t happen, so I refunded the paid amount (it should be processed within max. 10 working days) - js602 I see...

   ultraxshaolin Please check the help page linked above. I see multiple tasks on your account but only one in state Starting . That most probably means that the script is somehow broken and it starts, than crashes and re-starts again. I suggest adding more logging, or debugging it in a Bash console...

   how many daya to refelect account upgrade

   Same happens to me reguularly with a pro caacount. it hangs randomly (being unable to find mysql host) and when I try to restart the tasks, they always keep in starting . I have already checked the link you mention and my tasks comply with the suggestions of that document.

   Please, how long does it take for changes to reflect after upgrading an account from a beginner account to a developer account? I upgraded mine yesterday 20 01 26, but there has been no change so far.

   Ok. That’s done

   I’m afraid the prices are what they are.

   I have been paying 8 usd for a custom plan everything what is in hacker plan but wiht 2 always on tasks. now I want to increase to 3 always on tasks but before switching to 3 always on tasks the price is set on 14 usd . I didn’t realized that the hacker plan doesn’t exists anymore until now. It is...

   Please reset daily CPU usage timer at 18:30 (UTC) for my account

   See [https: help.pythonanywhere.com pages AlwaysOnTasks #the-task-gets-stuck-in-starting](https: help.pythonanywhere.com pages AlwaysOnTasks #the-task-gets-stuck-in-starting)

   Was trying to restart my always on task and getting this error Permission denied. But before the recent outage everything was working fine, is this code error or issue from Pythonanywhere?

   There are currently a large number of files in the home directory of that account that are not system files.

   Subject: URGENT: Lost project files in home VitokStar Hello, I’ve lost all my project directories and files in home VitokStar. Only system files and old bot.py remain. Please restore from backup (Jan 17-18, 2026 preferred, or most recent available). Username: VitokStar Directory: home VitokStar...

   As of now, I just tried loading all pages ( I only have a handful so far) and all loaded quickly. If it was a temporary issue, then I guess it is fixed If I see this issue again, I will send you a message with the information you requested. Thank you very much for your response.

   Check now.

   You need to follow [https: help.pythonanywhere.com pages RequestingAllowlistAdditions ](https: help.pythonanywhere.com pages RequestingAllowlistAdditions )

   See [https: blog.pythonanywhere.com 222 ](https: blog.pythonanywhere.com 222 )

   Hi, you will need to email usercare anaconda.com about that.

   I request to permanently delete my PythonAnywhere account person3113 with all its files and data.

   I request to permanently delete my PythonAnywhere account person3113 with all its files and data.

   I request to permanently delete my PythonAnywhere account person3113 with all its files and data.

   Hi there, Is the hacker account no longer available?? The developer account is overkill for my purpose. I’m a PA fan but the hacker level is more than enough for me. Regards Jos

   i need graph.oculus.com to be whitelisted since im making oculus attestation though i may just selfhost if you guys cant do this

   My always on task has been stuck on Preparing to stop for days now but it never actually stops or terminates. I need the always on task terminated. It is still running and I want to start a new task but sinces still in this process of preparing to stop , i cant do anything. help please

   Scheduled tasks have limited time to run. Use [https: help.pythonanywhere.com pages AlwaysOnTasks ](https: help.pythonanywhere.com pages AlwaysOnTasks ) for long running ones.

   My script is a scheduled task that runs every day and acts every minute from 6:30 to 12pm. Why is it killing the process during the programs sleep? Time.sleep is being used in a while loop until time is 12pm pt.

   After recent maintenance, many always-on tasks were queued to restart at the same time, which can cause tasks to sit in preparing to start for longer than usual. They will start automatically once capacity frees up, no action is needed on your side. This was briefly worsened by a burst of abnormal...

   In this case, the slowdown you were seeing on cache misses did line up with an issue on the MySQL server side, rather than anything you had misconfigured in Django or Wagtail. Once the MySQL issue was resolved, response times should have returned to normal. If you’re still seeing unusually slow...

   Thanks for letting us know. After recent maintenance, many always-on tasks were queued to restart at the same time, which can cause tasks to sit in preparing to start for longer than usual. They will start automatically once capacity frees up, no action is needed on your side. This was briefly...

   An always-on task stuck in starting usually means it’s waiting in the restart queue. Following recent maintenance, a large number of always-on tasks were queued to start at the same time. While tasks are waiting to be scheduled, they can remain in a starting state and show Task preparing to start....

   After the recent maintenance, a large number of always-on tasks were queued to restart at the same time. While waiting for capacity, some tasks can remain in the starting state longer than usual, and controls may appear unavailable. These tasks are not stuck; they will start automatically once...

   Thanks for taking the time to write this up and for sharing detailed feedback. Following the maintenance, a large number of always-on tasks were queued to restart at the same time. While tasks are waiting to be scheduled, they can remain in a starting state for longer than usual, and task controls...

   There were two overlapping issues around that time: a burst of abnormal traffic, and some post-deployment load effects that briefly amplified the impact. We’ve put mitigations in place and adjusted things on the backend, and everything should now be operating normally again. If you see any further...

   Same here, I was having pretty major issues (also with my always-on task) but it appears that it was suddenly resolved?? Thanks

   OK, suddenly it’s fast again; maybe you fixed something on the back-end here after I posted this. Thank you

   As mentioned in the title, both the PythonAnywhere website and my personal hosted website are slow today for whatever reason; I’m assuming this is post-migration weirdness. To be more specific, the PythonAnywhere website is slow to load when navigating between pages; my personal website is slow...

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   Like many users yesterday, I was frustrated to find that my always on task was hanging in starting process with no apparent way to even kill the process. As there is no explanation in the documentation, I had to dig through the forum to find that after maintenance, the server is overloaded with...

   Same. Some tasks are running while others remain in starting mode and do not activate. Please I would like to understand how to solve this. Thanks

   I have an always-on task (nesbot.py) that I activated but is stuck in the starting phase. The log only says Task preparing to start. Will it be reliable if I instead run the task in a Bash console?

   Always-on tasks not running at all. It’s freezing at preparing to start for hours. What’s going on?

   In always on task some tasks work correctly, others remain in starting , even after a restart

   Hello I also experience a similar issue. Before I served my article pages with just django, but since I migrated to wagtail, sometimes it will take 10 seconds or so for child pages of the wagtail root to load. The content on the pages has not changed beside moving to wagtail based models. Not that...